Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when using our service, including:

• Personal Information: Name, email address, phone number, company information, job title, and other information you provide when creating an account or filling out forms.
• Account Information: Username, password, and other information needed to create and maintain your account.
• Business Data: Information related to your fabrication business, including quality control processes, inspection data, and compliance documentation.
• Usage Information: Information about how you use our service, including log data, device information, and analytics data.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Responding to your requests, comments, and questions
• Sending technical notices, updates, security alerts, and administrative messages
• Providing customer support and troubleshooting issues
• Customizing and personalizing the user experience
• Monitoring and analyzing trends, usage, and activities in connection with our services
• Detecting, preventing, and addressing technical issues and fraudulent activities

3. Information Sharing and Disclosure

We may share your information in the following situations:

• With Your Consent: We may share information when you direct us to do so.
• Service Providers: We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

We will never sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

We take the following steps to protect your data:

• Encryption of sensitive data both in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication measures
• Employee training on data security practices
• Regular monitoring of our systems for potential vulnerabilities

5. Data Retention

We retain your information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information in certain circumstances
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent at any time where we relied on your consent to process your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information to the United Kingdom and process it there. Your submission of such information represents your agreement to this transfer.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

We will provide more prominent notice if the changes are significant. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: